Terms and Conditions

Terms & Conditions

Persavita Internet accessibility statement

Persavita is committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability. We are actively working to increase the accessibility and usability of our website and in doing so adhere to many of the available standards and guidelines.

Terms and conditions

Persavita’s products’ names are owned by Groupe Persavita Inc., a Quebec (Canada), or Persavita Ltd. (UK), registered companies in Montreal (Quebec), and Cambridge (UK) respectively.


Persavita may have links to other websites. Persavita is not responsible for the contents, nor does it warrant the accuracy or reliability of any linked website. Persavita, to the extent permissible by law, excludes all liability which may arise from your use or reliance on the information or contents contained in the linked site.


The copyright of the contents, images, formulation, logos of Persavita and Groupe Persavita Inc., designs, publications, and product names contained within this website are owned by Groupe Persavita Inc. or its licensors. Any unauthorised use, reproduction or duplication of material and ideas are prohibited.

Data protection


Persavita is committed to protecting your privacy. The text below describes the ways in which we collect information from you when you use the service, and what we may use it for. It should be read in conjunction with the other terms and conditions of use and data protection policy.

Our mailing address is Groupe Persavita Inc., 2001 Robert-Bourassa Ave. #1700, Montreal, H3A 2A6, Quebec, Canada. If you have any other questions about this policy you can write to us at our head office for the attention of the Head of online publishing or email us at sales@persavita.com

You could also call us toll free at 1.800-430-1422

What data do we collect from you?

We collect data from you ('user data') when you register to use the service.

This data can sometimes include personal data about individuals, to which Canada data protection laws apply. These terms and conditions and the data protection policy describe Persavita's approach to fulfilling its obligations under those data protection laws.

Our use of user data

We will use user data we collect from you only in accordance with the following guidelines:

To provide the service to you

We will use user data to provide and improve the service to you, to notify you of any changes to the service or our terms and conditions of use.

To send you information about our other products and services if you so wish

From time to time, Persavita, or third parties acting for Persavita, may wish to send you information about our products, services and special offer which we offer and believe you may be interested in. We may use user data for this purpose. If you decide now, or at any later time, that you do not wish to receive correspondence from us, please inform us by email at sales@persavita.com

Internally within Persavita

Persavita may make user data available to other parts of the organisation, either for the fulfilment of Persavita services, or to enable them to provide you with information about products or services which they believe you may be interested in.

We do not store credit card details nor do we share customer details with any 3rd parties.


Persavita has tried to ensure that the contents and information it provides in its website is accurate at the time of posting. Unfortunately it cannot guarantee the accuracy of contents or information contained in its pages and any person using information contained in them does so entirely at their own risk.

No liability is accepted for any loss or damage arising from the use of the website and email.

Any health tips or advice provided on this site are not intended as, and should not be regarded as a substitute for medical advice from your doctor or health professional.

The health claim statements have not been evaluated by the Food and Drug Administration. These products are not intended to diagnose, treat, cure or prevent any disease.

The health claims for Persavita’s products are approved by Health Canada and apply to residents in Canada. Persavita’s products when shipped to other countries is considered a nutritional supplement each for a specific function within the limits of supplements in each country.


All product reviews, testimonials and results featured on this website apply only to the individuals depicted and should not be considered typical or representative of what any other user might experience. Results may vary on an individual basis. There is no guarantee of specific results. Results were self-reported by individuals and therefore cannot be confirmed.

There is no guarantee of specific results. However, Persavita offers 100% money-back satisfaction guarantee. If you are unhappy with the products you purchased, Persavita will refund your money in full. Please see our Refund Policy for more details.


You should assume that any results shown in testimonials, advertisements, stories, blog posts, articles, forums or anywhere else on this site or our associated websites are neither typical or representative of what any other user might experience. Individual results may vary based on a range of factors.

Virus protection

Although care is taken to check and test material at all stages of production, Persavita cannot accept any responsibility for any loss, disruption or damage to your data or your computer system which may occur whilst using material derived from this website.

Terms and conditions of use


These conditions are governed by and construed in accordance with the laws of Quebec, Canada. You agree, as do Groupe Persavita Inc. (the Company), to submit to the exclusive jurisdiction of the Quebec Courts.

These terms constitute the entire agreement between the Company and the Client in relation to the Company accepting a Customers order. The Customer acknowledges that the Customer is not relying on any statement made by the Company or any of the Company’s representatives with regard to the offering other than those expressly set out in these conditions.

The agreement to which these conditions apply is not intended for the benefit of any third party and shall not be exercised by any other person.

Use of Persavita’s website

By accessing and using any information on the Persavita website you are deemed to have read and accepted these conditions of use.

The content of the website is provided for your information and for your own legitimate personal use.

You agree to use the content of this website only for lawful purposes and in a way that does not infringe the rights of, restrict or inhibit anyone else’s use and enjoyment of the website.

Changes to website and conditions

Persavita will endeavour to keep the content of the website accurate and complete but you should be aware and accept that such information may become out of date over time. The website, information and linked contained therein are provided for your use without express or implied warranty of any kind.

We reserve the right to make changes to the content and layout of the website at any time and shall not be liable to you for any direct or indirect loss, damage or costs resulting there from.

As and when appropriately necessary, Persavita will make changes to these Conditions and your continued use of the website, following such changes will be deemed to imply your acceptance of the Conditions prevailing at that time.

Payment Process


We use Paypal to process your payment online.

You do not need a Paypal account to process payments. You can easily pay with a major credit card, including:

√ Visa, MasterCard, American Express

√ Instant Bank Transfer

√ PayPal

Note: Your credit card will show a payment for Saffron-2020.

By phone:

You can also call us to order Persavita’s products.

Call toll-free: Toll free: 1.800 430 1422.

Delivery Policy

We deliver Persavita’s products to Canada, and internationally using Canada Post Air Mail services. Within Canada we use Expedited Parcel service, with tracking service.

Delivery time varies according to your location. Please allow at least 12 business days after placing your order to receive the product.

If for any reason your order does not reach you beyond 20 business days, please contact us by phone or email, and we will help you with that.

Email:  sales@persavita.com

Toll free: 1.800-430-1422

Guarantee: we are confident that you will be satisfied with your purchase of Persavita’s products that we provide a 100%-money back guarantee.

100%-money back guarantee: We guarantee that once you try our products for a sufficient time period, you will be satisfied with the results. If you are not satisfied with your results, or if you don't see results we will give you a full refund, 100% guaranteed.

Low Stock or Back Ordered Items

If a product that you ordered is low in stock or on back-order, then we will offer the following:

1- Hold your order and ship once missing product(s) arrive back in stock.
2- Offer a refund or credit for the missing product(s).
If you make a mistake while inputting your shipping address and the parcel returns to us, we may charge you the return shipping cost and the cost to ship back to you.

Order Cancellation:

If you want to cancel your order, please do not open the product, its seal or wrap. Please contact uswithin 10 days of receiving the product by email or phone to arrange for the return of the product and for refund. We cannot accept cancellation if the product is opened.
Please note that you will be responsible for the costs of returning cancelled items to us.
For your protection we recommend using a registered service for returning cancelled items.

Before returning your item please contact us to make necessary arrangements.

Faulty Product:

If you have received your order in a damaged or faulty condition please FIRST contact us for exchange. We accept return costs only by standard delivery and only if the product is faulty or damaged. We will not accept return costs if Special/Express delivery or courier is used to return the item to us.

Please wrap the returning items securely in its original packaging with all accompanying documentation and send to our mailing address at:
Groupe Persavita Inc., 2001 Robert Bourassa Ave. #1700, Montreal, Quebec, H3A 2A6, Canada.


Your credit or debit card is charged at the time you place your order. We process credit refunds within 2-3 days but depending on your bank or financial institution it may take up to 20 days for your refund credit to appear on your account statement depending on your financial institution. We will refund for the cost of purchase in full PROVIDED THAT the cancelled items are returned by you and received by Groupe Persavita Inc. in the condition they were in when delivered. If the items are not delivered or buyer does not pay the costs of delivery/collection, Groupe Persavita Inc. shall be entitled to deduct the direct costs of recovering the items from the amount to be reimbursed to you.

If you have any billing queries please contact us at:

Toll Free Tel: 1.800-430-1422
Email:  sales@persavita.com

Mailing address:
Groupe Persavita Inc., 2001 Robert-Bourassa Ave. #1700, Montreal, H3A 2A6, Quebec, Canada.

Intellectual Property

At all times Groupe Persavita Inc. remains the owner of all information, data, text, graphics, links or computer code published on, contained or available on the website. Use of this material including the production, storage, modification, distribution or republication without the prior written consent of Groupe Persavita Inc., or where applicable, the respective copyright owner(s) is prohibited. The names and logos of Groupe Persavita Inc. and its products and all related products and service names, design marks and slogans are the trade names, service marks or trademarks of Groupe Persavita Inc.and also may not be used without the prior consent of Groupe Persavita Inc.

Force Majeure

The Company will not be held responsible for any delay or failure to comply with the Company’s obligations under these conditions if the delay or failure arises from any cause which is beyond the reasonable control of the Company.

You agree to indemnify and hold Persavita, Groupe Persavita Inc., its subsidiary companies and employees harmless from and against all and any liabilities, damages and costs in respect of any claims or actions brought as a result of any breach by you of these Conditions, or any liabilities arising from your use of the website.

Google advertising and reporting  tools:

We use google analytics tracking code to support Display Advertising for our online advertising and performance reporting. We also may use remarketing tools with Google Analytics, Google Display Network Impression Reporting and/or the DoubleClick Campaign Manager.

Data protection policy


In order to operate efficiently, we must collect information about people with whom we work. These may include members of the public, current, past and prospective employees, funded bodies and suppliers. In addition we may be required by law to collect and use information in order to comply with the requirements of central government.

We consider that the correct treatment of personal data is integral to our successful operations and to maintaining trust of the persons we deal with. We fully appreciate the underlying principles of personal confidentiality and privacy and support and adhere to its provisions.

Our commitment to data protection

We will ensure that:

  • everyone managing and handling personal information understands that they are responsible for following good data protection practice
  • staff who handle personal information are appropriately supervised and trained
  • queries about handling personal information are promptly and courteously dealt with
  • methods of handling personal information are regularly assessed and evaluated
  • any disclosure of personal data will be in compliance with approved procedures.

Contact us at:

Groupe Persavita Inc.,

2001 Robert-Bourassa Ave. #1700, Montreal, H3A 2A6, Quebec, Canada.

Toll Free Tel: 1.800 430 1422


Any health tips or advice provided on this site are not intended as, and should not be regarded as a substitute for medical advice from your doctor or health professional.

These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure or prevent any disease.